I have been working with the Librarians from both GV and WFL with very positive results. GV Librarians overwhelmingly think that Bess is great, very useful, and allows them to get to any relevant information that they are looking for. On the WFL side we have received response from 5 users to a survey that Carol Berry sent out. Only 3 of the five are having any problems at all and they appear to be a simple matter of education in hoe to search the internet. I will continue to work with them and hopefully be able to give a class in using the filter with search engines for them.