The issue the librarians brought to us is one of either perception or reality ( the two get confused for me sometimes). But either way it is still an issue to them, and they are our customers - very often high frequency users of this service. If Bess is our best bet, and if there is no such thing or a need for a viable system of age-discriminatory filtering for appropriate material, maybe we still need to meet with these people for the education piece someone mentioned earlier. I don't think the answer to the presenting problem is to just say we understand your concern but there is no solution. ( not the Quality way). I strongly suggest this topic be on our December agenda.
The issue the librarians brought to us is one of either perception or reality ( the two get confused for me sometimes). But either way it is still an issue to them, and they are our customers - very often high frequency users of this service. If Bess is our best bet, and if there is no such thing or a need for a viable system of age-discriminatory filtering for appropriate material, maybe we still need to meet with these people for the education piece someone mentioned earlier. I don't think the answer to the presenting problem is to just say we understand your concern but there is no solution. ( not the Quality way). I strongly suggest this topic be on our December agenda.
EduTech Services 
