all survey by qrv
Response Time
Importance
ranking
Future Services

	A	B	C	D	E	F	G	H	I	J	K	L	M	N
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51
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59
60
61
62
63
64
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66
67
68
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71
72
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81
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84
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91
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93
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100
101
102
103
104
105
106
107
108
109
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111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127

	A	B	C	D	E	F	G	H	I	J	K	L	M	N	O
1	Technical Support Future Expectations: Resolution Expectations
2
3
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9
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18
19
20
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27
28
29
30
31
32
33
34
35
36

	A	B	C	D	E	F	G	H	I	J	K	L	M	N	O	P
1	Technical Support Future Expectations: Importance Measures
2
3
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7
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9
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43
44
45

	A	B	C	D	E	F	G	H	I	J	K
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46

	A	B	C	D	E	F	G	H	I	J	K
1
2
3
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50


51
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99
100


101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
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126
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128
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145
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147
148
149
150


151
152
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157
158
159
160
161	FUTURE SERVICES
162	Dial up Access	Dial up Access
163	Dial up Access	Dial up Access
164	Dial up Access	Dial up Access
165	Dist Learn, wireless	Distance Learning
166	Distance Learning	Distance Learning
167	Distance Learning	Distance Learning
168	Hands ON Hardware	Hardware
169	Needs Computers!	Hardware
170	Scanners	Hardware
171	Video Confrencing	Hardware
172	Aid Bldg Connect	Information Sharing
173	Computer Updates	Information Sharing
174	Curriculum Sharing	Information Sharing
175	Info Sharing	Information Sharing
176	Share Sessions	Information Sharing
177	Weekly Tec Meetings	Information Sharing
178	Budget Explanation	Other
179	Completed Service	Other
180	CP Alternatives	Other
181	Hire Temps	Other
182	In house Tec Sup	Other
183	Laknet ASAP	Other
184	Scheduling	Other
185	Sub Related Topics	Other
186	Summer Availability	Other
187	Quicker Service	Quick Response
188	Quicker Service	Quick Response
189	Quicker Service	Quick Response
190	Quicker Service	Quick Response
191	ERIC DB/Research	Technical Support
192	Fix Tech Support	Technical Support
193	IBM Technology	Technical Support
194	Intrnet Development	Technical Support
195	More SASI Support	Technical Support
196	More Technical Sup	Technical Support
197	Software Help	Technical Support
198	Supp Dist Servers	Technical Support
199	Tech Ass New Net	Technical Support
200	Technical Certification	Technical Support


201	Technical Support	Technical Support
202	Web Development	Technical Support
203	Classes on S Master	Training
204	Groupwise Training	Training
205	Training	Training
206	Training	Training
207	Training	Training
208	Training	Training
209	Training	Training
210	Training	Training
211	Training	Training
212	Training	Training
213	Training	Training
214	Training	Training
215	Training	Training
216	Training	Training
217	Training	Training
218	Training	Training
219	Training	Training
220	Training	Training
221	Training	Training
222	Training	Training
223	Training	Training
224	Training	Training
225	Training	Training
226	Training	Training
227	Training	Training
228	Training	Training
229	Training	Training
230	Training	Training
231	Video/Cyber Learning	Training
232
233
234	Dial up Access	3
235	Distance Learning	3
236	Information Sharing	6
237	Other	9
238	Technical Support	20
239	Training	29